Support

Get help with setup, troubleshooting, and account questions.

General Contact

Open contact page

Common issues

I cannot join a meeting code.

Check the code format first. LAN codes are 4 digits and remote codes are 8 alphanumeric characters.

Screen sharing is not starting.

Make sure your browser allows screen capture permissions and retry from a supported browser.

Audio or video quality is poor.

Try LAN mode for local sessions, close unused tabs, and use a stable network connection.